1. Information We Collect

We collect information you provide directly to us. For example, we collect information when you:

• Submit a contact form with your name, email address, and message
• Use our website and services

We do not collect any personal information through cookies or tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer service
• Send you information you have requested
• Improve our website and services
• Comply with legal obligations

3. Analytics

We use Plausible Analytics to understand how visitors use our website. Plausible is a privacy-focused analytics service that:

• Does not use cookies
• Does not collect personal information
• Does not track individual users
• Provides aggregated, anonymised data only

Plausible Analytics helps us understand which pages are most popular and how we can improve our website.

4. Cookies Policy

We do not use cookies on our website. Our website operates without any tracking cookies, advertising cookies, or other types of cookies that collect personal information.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information only:

• With service providers who help us operate our website (under strict confidentiality agreements)
• When required by law or to protect our rights
• In connection with a business transfer or merger

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Contact form submissions are typically retained for up to 2 years unless a longer retention period is required by law.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)

To exercise these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Through our contact form: Contact Us

Last updated: December 6, 2025